SMS Communications

How Game Mode handles SMS text messaging on behalf of youth sports organizations.

About Game Mode

Game Mode is a software platform used by youth sports organizations to manage tryouts, team registrations, payments, scheduling, and communication with parents and athletes. Organizations using Game Mode send SMS messages to their registered parents and athletes for operational purposes, including tryout reminders, schedule changes, payment notifications, and team announcements.

How Users Opt In

Users opt in to SMS communications by checking a required consent checkbox when registering for a tryout, season, or program through any organization's public registration form on Game Mode. The form is not submittable without explicit consent.

The exact consent language displayed to users is:

SMS Communications Consent *

By checking this box, I agree to receive SMS text messages from [Organization Name] via Game Mode. Messages may include tryout updates, schedule changes, payment reminders, team announcements, and registration follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

At the moment of consent, Game Mode records the exact text shown to the user, their IP address, browser user agent, and timestamp.

Sample Messages

Examples of messages a user may receive after opting in:

  1. “Hi Sarah, this is Coach Mike from Titans Baseball. Tomorrow's 12U tryout at 9am at Veterans Park is still on. Reply with any questions.”
  2. “Hi John, just confirming we received your son's registration for the 13U tryout on May 15. Bring water, glove, and cleats.”
  3. “Hi Lisa, this is Coach Tom following up about Jake potentially joining our 14U team. Do you have a few minutes to chat this week?”
  4. “Hi Mark, your $250 payment for the Spring Camp is overdue. Please complete payment at: gamemodeapp.com/pay/xyz”
  5. “Practice tomorrow is moved to 10am due to weather. See you at Veterans Park.”

Message Frequency

Message frequency varies based on the organization's activity level. Most users receive between 2 and 10 messages per month during active seasons. Frequency may be higher during tryout periods or in the lead-up to major events.

Message and Data Rates

Standard message and data rates apply per your wireless carrier plan. Game Mode does not charge users for receiving messages.

How to Opt Out

Reply STOP to any message at any time to unsubscribe. You will receive a confirmation message and no further texts from that organization. The following keywords also unsubscribe: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT.

Opt-out is immediate and per-organization. If you have opted in to multiple organizations on Game Mode, opting out of one does not affect the others.

How to Get Help

Reply HELP to any message to receive support information, or contact support@gamemodeapp.com.

How to Resubscribe

Reply START to a previously opted-out conversation to resubscribe to that organization's messages.

Privacy

Phone numbers are used solely for communication between organizations and their registered parents/athletes on Game Mode. Phone numbers are not sold, rented, or shared with third parties for marketing purposes. See our full Privacy Policy for details.

Support

Questions about Game Mode SMS communications? Contact support@gamemodeapp.com.

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